Rent a Car at Secrets Akumal Htl-Guests Only

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Secrets Akumal Htl-Guests Only (M29)

Address:

C. Fed 307 Chetumal PTO Juarez,
Tulum, XX, 77780, Mexico

Phone:

(52) 984-875-7600

Hours of Operation:

Sun - Sat 8:00 AM - 5:00 PM

Keydrop Location

Location Information
General Directions
Located on the corner of Carr Tulum Cancun and Av Gonzalo Guerrero inside the Secrets Akumal Hotel.
After-hours Returns
Rental vehicle must be returned during office hours.

NOTE: Some locations may have a key drop available:

Drop Box Available: If the customer chooses to leave the vehicle, the customer is responsible for the vehicle & all charges (including any damages or theft of the vehicle may have incurred during after hours) until the contract can be closed on the following business day.

Drop Box NOT Available: If the location does not have a key drop box, the location does not permit vehicles to be left after closing hours. The customer should never lock or leave the keys inside the car. The customer is responsible for the vehicle & all charges (including any damages to or theft of the vehicle and locksmith fees if they choose to lock the keys in the car). The customer can either choose to return the car the next day the location is open OR change the Drop Off Location to the nearest Regional Airport. Customer is responsible for all charges related to the drop-off modification.

Terms & Conditions

Optional Coverages


Credit Card Policies


Debit Card Policies

Debit cards are only accepted, as a form of payment, at the end of the rental in substituion of the credit card presented at the beginning of the rental.

Drivers License

At the time of rental, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.  We reserve the right to check the drivers license against Avis standards and refuse to rent if those standards are not met.

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Information

Mexico City Driving Restrictions: Driving cars in Mexico City is limited based on license plate and days of the week. Check with reservations or the counter for additional details.

Age Requirements

Minimum age to rent is 25 years old for all car groups.  Renters between 21- 24 years old are subject to a young driver fee.  Young Driver (Underage) Fee is 130.00 MEP per day for all car groups, subject to tax and surcharges. No maximum charge. This policy is applicable to corporate rentals with a corporate rate.

Fuel Policy

Specific information for this location is not available at this time.

Travel Into Other Countries

Cars can be returned to other Avis locations within this country based on car availability.  Vehicles may be rented in Ciudad Juarez, Chihuahua, Hermosillo, Mexicali, Monterrey, Saltillo and Tijuana are allowed into the U.S., but must be returned to Mexico.  One-way rentals outside this country are not permitted.  Cars rented in Mexico cannot be terminated in the U.S.